TERMS AND CONDITIONS
Last Updated: December 19, 2025
Welcome to Liftology
These Terms and Conditions (“Terms”) govern your use of the Liftology website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. About Our Services
Liftology provides mobility solutions including stairlifts, ramps, vertical platform lifts, and home elevators to residential customers. We also offer franchise opportunities to qualified business partners.
1.1 Information Provided
The information on our website is for general informational purposes. While we strive to keep the information accurate and current, we make no representations or warranties about the completeness, accuracy, or reliability of any information on our site.
1.2 Not Medical Advice
The information provided on our website is not intended as medical advice. We recommend consulting with healthcare professionals regarding specific mobility needs and medical conditions.
2. Use of Our Website
2.1 Acceptable Use
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.
2.2 Prohibited Activities
You may not:
- Use our website in any way that causes damage to the website or impairs its availability or accessibility
- Use our website in any fraudulent or unlawful manner
- Collect or harvest any information from our website without our express written consent
- Transmit any harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems or networks
3. Product Information and Pricing
3.1 Pricing
All prices listed on our website are subject to change without notice. Prices shown are estimates and may vary based on specific installation requirements, local regulations, and customization options. Final pricing will be provided in writing following an in-home consultation.
3.2 Product Availability
Product availability is subject to change. We reserve the right to discontinue any product at any time without notice.
3.3 Product Descriptions
We make every effort to accurately display and describe our products. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, or error-free.
4. Consultations and Estimates
4.1 Free Consultations
We offer free in-home consultations for prospective customers. These consultations are provided for informational purposes only and do not constitute a binding agreement for services.
4.2 Estimates and Quotes
Written estimates are valid for 30 days from the date of issue unless otherwise specified. Estimates are based on information available at the time of the consultation and may be subject to adjustment based on additional factors discovered during installation.
4.3 No Obligation
Free consultations and estimates carry no obligation to purchase our products or services.
5. Orders and Contracts
5.1 Binding Agreements
Orders for products and services become binding only upon execution of a written contract signed by both parties.
5.2 Cancellation Rights
Customers have the right to cancel orders within three (3) business days of signing a contract in accordance with applicable consumer protection laws. Cancellation terms and any applicable fees will be specified in the contract.
5.3 Custom Products
Custom-manufactured products (such as curved stairlifts) may have different cancellation terms due to the bespoke nature of manufacturing. These terms will be clearly outlined in the purchase agreement.
6. Installation and Service
6.1 Installation Requirements
Professional installation is required for all major mobility products. Installation timelines provided are estimates and may be affected by permit approvals, weather conditions, product availability, and site-specific factors.
6.2 Site Preparation
Customers are responsible for ensuring adequate access to the installation site and for any site preparation not included in the installation agreement.
6.3 Permits and Approvals
While we assist with obtaining necessary permits, customers are ultimately responsible for ensuring all required permits and approvals are obtained. Installation timelines may be affected by the permit approval process.
7. Warranties
7.1 Product Warranties
Product warranties vary by manufacturer and product type. Specific warranty terms will be provided in writing with each purchase and are subject to the manufacturer’s warranty terms and conditions.
7.2 Installation Warranty
We warrant our installation workmanship for the period specified in your purchase agreement. This warranty covers defects in installation but does not cover normal wear and tear, misuse, or damage caused by circumstances beyond our control.
7.3 Warranty Limitations
Warranties may be voided by unauthorized modifications, improper use, or failure to perform recommended maintenance.
8. Limitation of Liability
8.1 To the Maximum Extent Permitted by Law
Liftology shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or services, even if we have been advised of the possibility of such damages.
8.2 Maximum Liability
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
9. Intellectual Property
9.1 Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of Liftology or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
9.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.
9.3 Restrictions
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our website without our express written permission.
10. Franchise Opportunities
10.1 Franchise Information
Information about franchise opportunities on our website is for informational purposes only and does not constitute an offer to sell a franchise.
10.2 Franchise Disclosure
All franchise sales are subject to the delivery and review of a Franchise Disclosure Document (FDD) as required by federal and state law. No franchise will be sold without compliance with applicable franchise registration and disclosure laws.
10.3 No Guarantees
We make no representations or guarantees regarding the potential success, profitability, or performance of franchise operations.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.
12. Indemnification
You agree to indemnify, defend, and hold harmless Liftology, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of another party.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Utah.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and Liftology regarding the use of our website and supersede all prior agreements and understandings, whether written or oral.
17. Contact Information
If you have questions about these Terms and Conditions, please contact us:
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Liftology Franchise Corporation
244 W 300 N, Suite 100
Salt Lake City, UT 84103
Email: privacy@liftology.com
Website: www.liftology.com