Short answer: Not at all — our design-first approach ensures installations that blend with your home. We offer finishes and layouts to match your décor, and we can walk you through visual options to help you make decisions before ordering or installing anything.

Short answer: We offer various financing options and work with you to find the best solution that fits your financial goals. More importantly, we help you think about the true cost of not having a solution—the risk of falls, the loss of independence, or the possibility of having to leave your home. Compared to the cost of moving or the monthly cost of independent or assisted living, our customers often find that a mobility solution in their home pays for itself quite quickly.

Short answer: Yes — safety is our priority. All of our solutions include comprehensive training.We don't leave until you feel completely comfortable and confident using your new solution. We also provide ongoing support and maintenance when you need it.

Short answer: Temporary solutions are available. We offer both rental and purchase options. Whether you're recovering from surgery or dealing with a long-term mobility change, we have solutions that fit your timeline. We can propose options that are rentable, removable, or that can be reconfigured later. We’ll explain the pros and cons so you can make an informed choice.

Short answer: We design for flexibility — many of our solutions can be upgraded or modified. If your needs evolve, we’ll work with you to adapt the installation rather than replace it if possible.

We also offer trade-in programs and can help you transition to different solutions if your situation changes.

Short answer: Yes. We offer a two-year service warranty for any new product we sell. We also help facilitate the manufacturer warranty process with you so any equipment issues are resolved quickly and you don’t have to manage it alone.